This mechanic has let me down second time. This time I brought my BMW X3 with an issue, and I feel like I was overcharged without getting proper results. I paid $500 for 3 hours of diagnostic work, and they estimated 11 hours for the repair. Frustrated, I took the car to a BMW specialist instead. They diagnosed the problem in 1 hour and completed the repair in 6 hours. While the mechanics here seem skilled, their pricing feels excessive and unreasonable.
Im sorry you feel that way David. I've always tried to do the best for you with everything. The time we charged you for checking your car was less than the time we actually spent on diagnosing your car. Im sorry that you're not happy with the pricing I gave you. However, this is the time that BMW has designated for that particular repair. I am glad you got it fixed in the end as you say. Wishing you all the best with everything. Sincerely, Danny
- Island Car Care Corp