The parts cost $700 and the labor at $125 / hour for 5.3 hours and the AAA 10% discount put me at $1,379.50. I have $950 in savings for emergencies. Danny was unwilling to negotiate with me. I had to pay the diagnostic fee of 2.7 hours $367; and get my vehicle towed to my house UNFIXED. The diagnostic fee alone cost me a whole week’s pay-check. The AAA discount was not enough to help me get the car fixed. I do NOT recommend this auto repair shop. I could not afford their labor price. Lesson learned: if you don’t have an existing relationship w/ a mechanic in Staten Island, do not take your car to their business - they will charge you out your nose.
Hi Amy, thank you for leaving us this review. As I told you on the phone. If the fix was $5 it would cost $5, your Lincoln Navigator had a fuel issue which required a $1380 fix. If I could have made it cheaper I would have gladly. That being said, the lesson learned for you should be, don’t bring your car to any repair shop until you can afford to fix it. I don’t know of any place that works for free, or gives 42% discount (since I already gave you 10% for being a AAA member).
- Island Car Care Corp